Getting to Yes: Negotiating Agreement Without Giving In

Getting to Yes presents a method for negotiating personal and professional disputes without getting taken, and without getting angry. It offers a concise, step-by-step, strategy for coming to mutually acceptable agreements. Based on the work of the Harvard Negotiation Project, Getting to Yes describes how to separate the people from the problem, focus on interests, not positions, work together to create opinions that will satisfy both parties, and negotiate with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks".