This is a good starting point for any municipality in Pennsylvania that wants to perform a COCS study. Provides a step-by-step approach on preparing for, conducting the study, and interpreting your results.
http://pubs.cas.psu.edu/FreePubs/pdfs/ua327.pdf
Year: 1998
Author(s): Timothy W. Kelsey
Organization/Source: Penn State University
Topic tags: Conducting Cost of Community Service Studies
Related guides: Cost of Community Services Studies
